- 3+ years of social media experience working with multiple clients across multiple social channels (Including, but not limited to: Facebook, Instagram, Twitter, Pinterest, LinkedIn, Youtube, Google My Business)
- Agency experience is a plus
- Bachelor’s Degree or equivalent work experience
- Strong copywriting and sales messaging skills
- Advanced experience in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, or Adobe XD) or similar graphic design software
- Video editing experience is a plus (Premiere, Final Cut Pro, After Effects), but not mandatory
- Keen eye for cohesive branding and messaging
- Comfortable sharing previous design examples
Account Management Experience
- A highly organized professional with strong follow through in time management, prioritization, attention to detail and reliability
- Excellent communication skills, relationship building skills, a true “people-person”
- Experience managing a client account, both specific to social media, as well as a multi-channel client account
- Experience and/or interest in managing an internal team of channel experts
- Experience in analytical reporting (Google Analytics Certification is a plus)
- Keen skill set for problem solving & strategy ideation and leadership
Job Description:
- Act as the main point of contact for your clients on behalf of the internal team of channel experts
- Responsible for overseeing the implementation of each channel’s client deliverables
- Responsible for scheduling and leading weekly/biweekly, as well as monthly reporting calls with clients
- Fluent in cross-channel deliverables and tasks; have the ability to solve any potential problem within an account
- Take advantage of industry best practices and emerging trends and platforms, write blogs and contribute to our thought leadership.
- Proactively develop unique social strategies and manage campaigns from A to Z
- Manage social media accounts including, but not limited to: daily community management, content creation, scheduling, budget management, and reporting
- Strong ability to pick up on a social voice and hold meaningful conversations with unique audiences
- Write compelling and engaging post copy, captions, and account descriptions with flawless attention to detail
- Create unique social content using custom photography, videos, and social templates with a strong eye for design
- Manage multiple clients and effectively be the middleman between your clients and the rest of the company