Technical Program Manager

San Diego

01 Feb 2021

San Diego

Full Time


5 - 10 years

Our client has reinvented the banking model and grown to over $12 billion in assets. With a broad and ever-growing range of financial products, is now rated among the top 5 digital banks in the country! Publicly traded with lots of growth opportunity.

We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.   

  • 5+ years' IT Program Management with implementation in complex environments
  • Knowledge of all phases of the project management and software development life cycles
  • SCRUM/Agile methodologies with enterprise-level application development projects
  • Knowledge of Daptiv, Tableau, and Azure DevOps
  • Advanced time management and analytical skills
  • Strong critical thinking and problem solving skills
  • Excellent written and verbal communication skills
  • Ability to effectively prioritize, lead, and execute tasks in a fast-pace, high-pressure environment
  • Organized with a strong attention to detail
  • Ability to gather and analyze facts, draw conclusions, define problems, and recommend solutions
  • Proficient knowledge of computer technology and Microsoft Office applications
  • Ability to understand wider objectives of the program, such as business and strategic goals
  • Strong knowledge of budgeting and resource allocation procedures
  • Bachelor's degree in Computer Science, Business, or related field, or equivalent experience


  • Project Management certifications (i.e. PMP, CAPM, etc.)
  • Agile certifications (i.e. CSM, PMI-ACP, etc.)
  • Knowledge of financial/banking industry

Program Management (~50-75%)

  • Oversee successful delivery of all projects with the program and ensure there is appropriate planning and governance over portfolio of projects in the program
    • Organize and monitor inter-connected projects and identify interdependencies. Work with Program Manager counterparts on inter-connected projects to minimize risk to the scope, schedule, or budget
    • Plan the overall program and monitor progress to make sure the milestones are being met across the various projects and programs
    • Manage the risks and issues that arise over the program and be an escalation point to resolve these issues and risks
    • Drive process accountability by making sure the team is following documented PMO processes and procedures including the creation and completion of accurate artifacts
    • Create overarching plan to address key issues related to projects within the program
    • Conduct project close-out reviews as well as spot checks to ensure compliance with the process
  • Drive effective communication. Ensure all business and IT stakeholders are receiving the appropriate level of project information
  • Review Discovery Docs and work with Business Units to ensure documentation is accurate, thorough, and ready for architecture review. Review benefits realization and cost to make sure the requests make sense before going to the business for a final decision
  • Move project requests through the Daptiv PPM intake process
  • Meet with business stakeholders on product roadmap and provide input and support. Create a product roadmap for each program as needed. Partner with stakeholders to identify and execute on the program strategy and roadmap
  • Contribute to the strategy of the PMO by identifying areas to streamline the process and drive improvements. Work with the SVP to develop an evaluation program to assess program strengths and identify areas for improvement
  • Manage and report on program budget
  • Be accountable for program metrics and reporting. Prepare reporting related to the program as required by the SVP/EVP/CEO
  • Lead and evaluate the PMs, SMs, and BAs on your team. Provide strategic guidance. Manage team to drive consistencies and efficiencies
  • Work with your team to ensure the fiscal year goals are met. Monitor and report out your team’s progress on goals monthly (or more frequently if needed)

Project Management (25-50%)

  • Direct and manage project development from inception to completion and according to Axos’ PMLC process for projects with a high level of complexity, scope, visibility and budget. Emphasis will be on quality, on time delivery, and on budget delivery
  • Prepare/author key project documentation including project plans, project charters, communication plans, and other documentation in alignment with Axos’ PMLC/SDLC processes for critical projects as needed
  • Plan and schedule project timelines and milestones using appropriate systems, tools, and techniques
  • Coordinate internal resources and vendors for the flawless execution of Agile and Waterfall projects
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear manner
  • Perform risk management to minimize project risks
  • Keep management and key stakeholders well informed on a timely basis on project progress, status and/or concerns to ensure that expectations and satisfaction are met or exceeded
  • Ensure project objectives conform to enterprise goals, technology, and operational standards
  • Track project milestones, budgets/expenses, and performance, specifically to analyze the successful completion of short- and long-term goals and deliverables
  • Plan, lead, guide, document and execute project execution routines including (but not limited to) status meetings, daily scrum, backlog grooming, requirement development, sprint planning, etc.
  • Meet or exceed budgetary objectives and adjust project constraints based on financial analysis
  • Conduct project lessons learned/sprint retrospectives and create a recommendations report to identify successful and unsuccessful project elements
  • Ensure alignment and adherence to milestones and objectives
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work
  • Perform other duties as assigned