1 - 3 Yr. Customer Success Specialist / Analyst - SaaS 100% REMOTE

San Diego - San Diego

20 Jan 2022

San Diego - San Diego

Full Time

1

1 - 3 years

60000 - 80000 USD

You enjoy working with numbers and spreadsheets, but also have a knack for developing relationships. You like to think strategically, taking many variables into consideration to determine the best course of action. You’re passionate and hold yourself to a high standard of excellence. You’re motivated by autonomy and ownership and excited by the opportunity to develop a significant client account.

ROLE DESCRIPTION

As a Value Consultant, you will:

  • Lead one of our client accounts, working with strategic marketing and sales professionals of Fortune 500 companies
  • Analyze your results and impact, then report on them using executive dashboards to ensure your program continues to be funded
  • Create raving fans within your client account. Raving fans are people who value your help enough to endorse you with their peers and management
  • Establish credibility within your account and develop collaborative relationships with the program managers
  • Engage with your program users on a daily basis over the phone to increase the effectiveness of your program
  • Directly impact the sales and marketing efficiency of some of the leading companies in the world

REQUIREMENTS

  • A rare and unique blend of (1) analytical skills, (2) ability to communicate complex ideas clearly, and (3) passion for creating and implementing strategies that grow the client account
  • Enjoys working in a fast-paced and high-achieving environment
  • Experience working with people (in a leadership capacity preferred but not required)
  • Excited by the opportunity to own and develop a significant client account
  • Bachelor’s degree
  • Strong attention to detail
  • Excel experience is a plus